Terms of service

 

Welcome to ECO BLEND. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from ECO BLEND, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

  • You must provide accurate, current, and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

2. Pricing and Payment

  • All prices displayed on ECO BLEND are in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • We accept payments through approved payment gateways, including debit cards, credit cards, UPI, net banking, wallets, and Cash on Delivery (where available).
  • Orders will only be processed after successful payment confirmation, except for Cash on Delivery orders.
  • Applicable taxes, shipping charges, or additional fees will be displayed during checkout.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, specifications, and pricing are accurate.
  • Minor variations in color, size, or appearance may occur due to lighting, screen settings, or manufacturing differences.
  • We reserve the right to correct errors, inaccuracies, or omissions without prior notice.
  • Availability of products is subject to stock.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse, cancel, or limit any order at our sole discretion.
  • Orders may be cancelled due to:
    • Product unavailability
    • Pricing or listing errors
    • Suspected fraudulent activity
    • Incorrect customer information
  • If payment has already been made for a cancelled order, a refund will be initiated according to our Refund Policy.

5. Shipping and Delivery

  • We aim to dispatch orders within 2 TO 3 BUSINESS DAYS after order confirmation.
  • Estimated delivery times are provided for convenience and are not guaranteed.
  • Delivery timelines may vary depending on location, courier availability, weather conditions, holidays, or other unforeseen circumstances.
  • Customers must provide an accurate shipping address and contact information.
  • We are not responsible for delays caused by incorrect shipping information provided by the customer.

6. Returns and Refunds

  • Returns are accepted only in accordance with our Return and Refund Policy.
  • Customers must request a return within 48HOUR of receiving the order.
  • Returned products must be unused, undamaged, and in their original packaging unless received defective or damaged.
  • Refunds, once approved, will be processed through the original payment method or another suitable method within 3 TO 4 WORKING DAYS.
  • Certain products, including hygiene items, personalized products, and other specified categories, may not be eligible for returns.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.
  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to our systems or customer data.
  • Upload viruses, malware, or harmful code.
  • Interfere with the security or functionality of the website.
  • Copy, reproduce, distribute, or exploit any part of the website without prior written permission.
  • Use automated tools such as bots or scrapers without authorization.

8. Intellectual Property

All content on ECO BLEND , including logos, graphics, product images, text, designs, trademarks, and software, is the property of ECO BLEND or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted under applicable law:

  • ECO BLEND shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.
  • We are not responsible for losses resulting from delays, service interruptions, third-party courier issues, or events beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Updated versions will be posted on this page with the revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: ECO BLEND
Email: ay8045729@gmail.com
Phone: 9350092797
Business Address: pune,maharastra,india
Business Hours: 9AM to 11PM

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.